Effective date: 8th August 2025
Introduction
We handle personal information in accordance with the Privacy Act 2020 and its Information Privacy Principles (IPPs). This policy explains what we collect, how we use it, and your rights.
Information we collect
- Account details (name, email, password hash).
- Cashback tracking data (click IDs, retailer, timestamps, order details, order spend, commission & cashback earned, and status).
- Device/technical data (IP address, user agent, logs).
- Cookies and unique identifiers used for attribution and analytics.
- Support communications and claim documentation.
Why we collect it
- To operate our coupons and cashback services and allocate rewards to your account.
- To process withdrawals and keep records.
- To provide support and investigate missing cashback claims.
- To prevent fraud and ensure platform security.
- To improve services and send updates/offers where you opt in.
Disclosing your information
We disclose personal information to retailers and affiliate networks to verify transactions, to service providers (hosting, analytics, payments, fraud tools, customer support), and to authorities where required by law.
Overseas transfers
If personal information is transferred outside New Zealand, we take reasonable steps to ensure comparable safeguards are in place, or rely on permitted grounds under the Privacy Act 2020.
Retention & security
We keep information only as long as necessary for the purposes described or as required by law. We apply safeguards such as encryption in transit, access controls, and monitoring.
Your rights
You can request access to and correction of your personal information. Contact: [email protected].
Cookies & tracking
Cookies help us attribute purchases for cashback and enhance performance. Some cookies are essential. You can manage cookies in your browser settings.
Updates
We may update this policy. Changes will be posted here with a new effective date.